Results That Make a Difference
- Handle concerns and conflicts creatively and efficiently
- Build better relationships with supervisees and colleagues
- Network with other emerging leaders in the nonprofit sector
- Prepare to effectively build a board of directors and actively engage them in fundraising
- Exchange ideas and use the group setting to practice collaborative problem-solving techniques
- Strengthen strategic planning skills to enhance your ability to think about long-term goals and objectives
- Add a great new credential to your resume!
How Do You Get a Certificate?
Take all seven of the following workshops within any 18-month period and receive a Certificate of Completion. (Workshop descriptions are at the bottom of this page.) Upon successful completion of the program, participants may receive 3 CEUs. Click here for CEU criteria.
- Building Supervisory Relationships (0.6 CEUs)
- Strategically Building Your Board of Directors (0.3 CEUs)
- Current Issues in Financial Management and Governance (0.3 CEUs)
- Strategic Planning (0.6 CEUs)
- Outcome Measurement (0.6 CEUs)
- Stewardship (0.3 CEUs)
- Write What You Mean (0.3 CEUs)
How Much Does it Cost?
There is a one-time enrollment fee of $99, plus a sliding-scale tuition fee (based on your agency's budget) that includes all seven workshops. Use the chart to determine the entire cost of the Executive Leadership Certificate program.
| Agency Budget | Tuition Fee | Enrollment Fee | Total Cost of Certificate |
| Under $200,000/unaffiliated individual | $480 | + $99 | $579 |
| Over $200,000 and under $1 million | $770 | + $99 | $869 |
| $1 million and under $5 million | $1,060 | + $99 | $1,159 |
| Over $5 million | $1,240 | + $99 | $1,339 |
How Do You Register?
Contact Andrea Dispenza, Program Coordinator of Training:
andrea@supportcenteronline.org
| Ext. 321
Workshop Descriptions
Building Supervisory Relationships
Most people are promoted to supervisory positions because they have
technical expertise. Then they manage staff based on what they did
or did not like in their own supervision. This workshop takes the
ambiguity out of being a supervisor and identifies the importance of
building a partnership between supervisor and employee in order to
create an environment of trust, responsibility, and personal
accountability. Participants will:
- Be provided with clear and practical steps to establishing or enhancing the supervisory relationship
- Learn how to define, communicate, and elicit performance expectations and working agreements
- Practice the art of constructive feedback to assist staff in reaching their full potential and to make the most of opportunities for learning
Strategically Building Your
Board of Directors
Every nonprofit has a unique mission and culture. An effective board
of directors can be one of your most important assets, but it
doesn’t just happen. You have to think strategically about your
needs, develop clear expectations, recruit creatively, compete for
the best volunteers, and keep them engaged. This workshop for
executive directors and board chairs will help you to develop
effective strategies to recruit and engage an effective and
committed board of directors. The workshop will feature an
introduction to the Board Tool Kit, a set of do-it-yourself tools
for building an effective board.
Current Issues in Financial Management
and Governance
Do you know what the rule-making authorities require of your organization?
This workshop will include the New York State Attorney General’s requirements
for not for profits as well as Better Business Bureau Guidelines. New
and emerging issues will also be discussed. This session will focus
on financial management concerns for executive directors, finance staff,
and board members. In this workshop we will cover:
- Best practices in financial management
- Regulatory authorities and requirements
- Form 990
- Maintaining 501(c)(3) status
- Internal control, fraud, and theft prevention
- Topics in financial governance
Designing Dynamic Strategic Planning
Processes
Creating an effective plan is one of the keys to organizational survival
and success. In this workshop you will:
- Learn a planning process that will help you monitor the environment
- Select the right "business" for your agency and devise organization-wide strategies within the framework of a long-range plan
- Tackle questions such as: "Who is involved?" and "What will the final project look like?"
Meaningful Outcome Measurement
Foundations and corporations are more likely to invest in agencies that
have a proven success record. Outcome measurement is a valuable tool
to demonstrate how your organization has contributed to discernable
changes for their clients. This workshop describes what outcome measurement
is and what it is not, as well as providing an overview of its benefits.
You will learn how to:
- Use a structured logic model as a framework for identifying and measuring the outcomes of your programs and services
- Differentiate and see the relationship between outcomes and activities
- Develop meaningful and appropriate measures for your outcomes
Stewardship: The Art of Thanking Donors
Securing gifts from new donors is hard enough. Donors who give repeatedly
and in larger amounts are key to a successful fundraising program. In
this workshop, you will identify and explore:
- Ways to thank and recognize individual donors, foundations, and corporations
- Creative ways to keep donors involved in your organization
- Stewardship tracking systems to ensure that your funders receive updates on how their contribution is making an impact
Write What You Mean
Are you responsible for reports, correspondence, and memos? Do you find
that you inspire people when you speak, but their eyes glaze over when
they read what you write? This workshop teaches techniques to convey
your message in active, jargon-free language. You will learn how to:
- Get started when you are stuck
- Refine your message for different audiences
- Edit your work quickly
You will participate in active writing exercises. Please bring work-related writing samples.
For more information about our Certificate Programs, please explore these links:
For more information about our Training and Professional Development Services, we invite you to explore the following links:
- Professional Development Workshops
- Customized Training
- New Strategies in Grantmaking: Meet the Grantmakers Panels
- Our brochure (Download PDF)
To Get Started, Contact:
| Andrea Dispenza Program Coordinator of Training |
212-924-6744, Ext. 321 | andrea@supportcenteronline.org |
| Steve Damiano Director of Professional Development |
212-924-6744, Ext. 302 | sdamiano@supportcenteronline.org |
