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Support Center Calendar
PSEG: Dealing with the Difficult Employee
| Date: |
Tuesday, April 6, 2010 |
| Time: |
10:00am-4:00pm |
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| Overview: |
* Lunch is provided * |
| Details: | Few supervisory tasks are as challenging and frustrating as dealing with performance problems.
Whether you’re dealing with an employee who doesn’t have the right skills or one whose attitude and behavior doesn’t meet your expectations, your job is to provide the supervision, coaching and management to turn the situation around—or take the necessary steps to dismiss the employee.
This workshop will prepare participants to:
• Provide coaching and constructive feedback for a variety of performance and behavioral issues
• Develop a performance improvement plan with specific expectations and standards
• Maintain appropriate documentation to inform the employee of issues and protect the organization
• Determine when and how to initiate and conduct a termination |
PART OF THE CERTIFICATE PROGRAM

This event is graciously hosted by


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| Facilitator: | Janet Waterston |
| Fee: | One Full Day |
| Course Location: | PSEG Training & Development Center, 234 Pierson Ave., Edison, NJ 08837 |
| Location: | DIRECTIONS:
http://www.njinfragard.org/venue/pseg.html |
| Course Number: | 601 |
| Facilitator's Bio: | JANET WATERSTON is a human resources and organizational development consultant with over 20 years of experience. Her consulting expertise includes supervisory, leadership and management development, employee relations, employment law, executive and management coaching, meeting and retreat facilitation, and organizational assessments.
Prior to becoming a consultant, she was the Managing Director of Employee and Volunteer Resources at GMHC, and held senior and corporate HR positions in the publishing and financial printing industries. Janet has an MSW from NYU. |

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