Staff Bios
Don Crocker, Executive Director/CEO
Phone: 212-924-6744 ext. 306 Email: dcrocker@supportcenteronline.org
Contact Don if you are a grantmaker or media representative to learn more
about the Support Center's programs and services or sector-wide nonprofit leadership issues.
Don brings more than 25 years of experience in the nonprofit and philanthropic
sectors to his work and is nationally recognized as a high-energy trainer and consultant in the
areas of grants and funding development, developing effective boards, and nonprofit leadership.
He has raised millions of dollars for nonprofit organizations and has held numerous positions in
organizations in the tri-state area, including roles as Board Member, Director of Research &
Development, President, and CEO.
Don has been an associate consultant to BoardSource, and is a trained facilitator
of the BoardSource self-assessment process. Don has served on the selection committee for the New
York Times Nonprofit Excellence Awards. He holds a BA in Psychology and an MS in Leadership and
Strategic Management and is an adjunct professor of graduate studies at Manhattanville College and
at NYU's Heyman Center for Philanthropy and Fundraising.
John Brothers, Senior Fellow
Direct Line:917-522-8305 Email: jbrothers@supportcenteronline.org
John E. Brothers is a recognized leader in the nonprofit and philanthropic
arena with over twenty years of sector experience and is a national expert in the field of
executive leadership, nonprofit effectiveness, sustainability and assisting organizations in
both organizational growth and decline.
Dr. Brothers has a Doctorate in Law and Policy from Northeastern University, an MPA in Nonprofit
Management from New York University and an MBA in Public Policy from American University from which
he started at Columbia University. He has taken additional studies at Georgetown University and the
London School of Economics. Dr. Brothers is an adjunct professor in social welfare policy at Rutgers
University, in nonprofit management at New York University and recently served as a Visiting Scholar
at the Hauser Center for Nonprofit Organizations at Harvard University. Dr. Brothers has served in
multiple fellowships, including engagements with the Higher Education Consortium for Urban Affairs
and the Children's Defense Fund.
Dr. Brothers is also the Editor of the Journal for Nonprofit Management in his role as a Senior Fellow
with the Support Center for Nonprofit Management. Dr. Brothers is a popular blogger with the Stanford
Social Innovation Review, recently collaborated on a book on nonprofit leadership with SAGE Publishing
and has an upcoming book, Building Nonprofit Capacity: Strategic Tools for Managing Change,
(www.buildingnonprofitcapacity.com) which was released by Jossey-Bass in October 2011. Dr. Brothers has
been interviewed, referenced or quoted in dozens of local, regional, national and international media
outlets including the Chronicle of Philanthropy, CRAINS, Washington Post, Newsweek-Japan, ABC News,
The New York Post and the Wall Street Journal.
Dr. Brothers, a Certified Fund Raising Executive (CFRE), is also the Principal of Cuidiu Consulting,
a consulting firm servicing nonprofit, philanthropic and government efforts throughout the U.S. and
internationally. Dr. Brothers has been a nonprofit executive in several local, regional and national
nonprofit efforts, including serving as a CEO, COO and in numerous programming roles. Dr. Brothers
gravitated toward non-profit work as a result of his experiences growing up in poverty as a child
in Minneapolis, Minnesota. Dr. Brothers is married with two young children and lives outside of
New York City in NJ.
Samantha Collidge, Program Associate
Direct Line: 917-522-8321 Email: scollidge@supportcenteronline.org
Contact Sammi for more detailed information related to workshops, Meet the Grantmakers registrations, and certificate programs.
Sammi graduated from the College of Charleston where she received degrees in
Anthropology and History, and holds a Certificate in Fundraising from New York University. She
has a diverse mix of skills, including fundraising, special events, and research, honed while
serving as an intern with Amnesty International, American Friends of Beit Issie Shapiro and
Mercy Corps. Samantha is currently the Vice-Chair of Generation Next, the Young Leadership
Board of the American Friends of Beit Issie Shapiro.
Harriet Joynes, Chief Operating Officer
Direct Line: 917-522-8310 Email: hjoynes@supportcenteronline.org
Contact Harriet for any financial or operational question, communications
and general questions.
As Chief Operating Officer at the Support Center, Harriet is responsible for
all internal operations including finances, administation, human resources, program operations,
communications and technology. It is our goal that the Support Center practice what we teach:
in our operations, accountability and governance and to be an expert resource to other nonprofits
seeking knowledge and expertise.
Harriet brings over 18 years of experience in small business management together
with a sustained interest in the areas of nonprofit housing and microenterpise. She successfully
founded and ran a small business for 15 years before reentering the nonprofit sector. Harriet
graduated from Fordham University with a BA in Political Science in 2001 and has a Certificate
in Executive Coaching from NYU.
Harriet moved to New York from London in 1980. In London she worked as a
city social worker and then in the homeless and public housing arena. Harriet currently serves
on the Advisory Board of the Geel Clubhouse in the Bronx and the Board of Business Center for
New Americans in downtown Manhattan.
Julia Lu, Director of Consulting
Direct Line: 917-522-8308 Email: jlu@supportcenteronline.org
Contact Julia about Consulting and
Turnaround Services, Coaching, and Executive Search and Transition Management Services and general questions about nonprofits.
Julia Lu brings an in depth knowledge of nonprofit management, which has been acquired over
two decades through her professional experience in grantmaking, arts administration and professional
development. She previously served as the Director of the Cultural Industry Investment Fund
for the Upper Manhattan Empowerment Zone (UMEZ). This $25 million fund was designated as
investment capital for the nonprofit arts and cultural sector as a means of building institutional
capacity and advancing organizational development.
Prior to joining UMEZ, Ms. Lu was the Director of Programs for the American Academy in Rome—one
of the leading independent centers for advanced study in the arts and humanities. From 1996 to 2001,
Ms. Lu held dual positions as Program Director and National Conference Director for Chamber Music
America. While there, she managed programs to support the institutionalization of historically
volunteer-run chamber music organizations, and she also launched the Music Performance Program
funded by the National Endowment for the Arts.
Ms. Lu holds a Master of Public Administration in advanced management and finance from Columbia
University’s School of International and Public Affairs. She has served as a grant review
panelist and site assessor for national, state and New York City arts agencies. Ms. Lu is a certified
mediator.
Janice L. Shapiro, Director of Professional Development
Direct Line: 917-522-8302
Email: jshapiro@supportcenteronline.org
Contact Janice about Workshops, Customized Training, Becoming a Support Center Facilitator,
and general questions about professional development.
Janice brings over 15 years of experience and expertise as a grantmaker, trainer, program manager,
and fundraising and development consultant to her current position. She previously served as Managing Director of
the Brooklyn Arts Council and Managing Officer, Awards and Creative Development at the New York Foundation for the Arts
(NYFA). While at NYFA, Janice created the NYFA Leadership Initiative, a capacity building and grant program for arts
leaders based in peer coaching.
As a consultant, Janice trained senior and middle managers at Microsoft in peer coaching, in
collaboration with Carter McNamara, founder of Authenticity Consulting and the online Free Management Library. Janice has also helped to raise core financial support for the Merce Cunningham Dance Company and La Mama Experimental
Theatre Club, and facilitated strategic planning processes for the University of Pittsburgh at Johnstown, Wheaton
Arts & Cultural Center, and Philadelphia Dance Projects.
From 1995-2000, Janice held two positions in philanthropy as Program Associate, Culture at The
Pew Charitable Trusts and Assistant to the Director of Philanthropy at the Rockefeller Family Office. At the
Trusts, she managed an $11 million dollar portfolio of grant awards to cultural organizations in Philadelphia.
Janice earned a BA in dance from Grand Valley State University and has completed graduate level
courses in nonprofit management at the Milano Graduate School at the New School University. She is a graduate of the
James P. Shannon Leadership Institute for Nonprofit Executives. Janice has served as a grant review panelist for private
foundations, arts councils and state agencies.
Taishim Montoya, Operations Associate
Direct Line: 917-522-8300 Email: tmontoya@supportcenteronline.org
Contact Tai for general information, Room
Rental questions and resource questions.
Tai graduated of Barnard College where she received her BA in Urban Studies. She has worked and volunteered
for a number of nonprofit organizations, including a service learning project with an architectural firm in
New Orleans to determine the sustainability of commercial sites and residencies after Hurricane Katrina. Tai's
interest in the community resources of New York City makes her a great addition to the Support Center staff.
Calvin Thomas, Senior Associate
Email: cthomas@supportcenteronline.org
Contact Calvin to become a volunteer
facilitator in New Jersey.
Calvin is a native and resident of Trenton and is a certified Master Teacher Trainer with the Princeton
Center for Leadership Training. Calvin is a former adjunct faculty member with the State of New Jersey
Department of Personnel's Human Resource Development Institute.
He has developed a Community Partners for Youth model and works with a community stakeholders group
of more than 100 non-profit social service agencies in Trenton and the neighboring communities. He has
trained hundreds of parents across the state to organize, lead, and facilitate parent support group meetings
in their neighborhoods.
It is with great sadness we share with you the passing of Steve Damiano,
our Director of Professional Development. He died in his home on Sunday, July 24, 2011.
Steve successfully led the Professional Development effort here at the
Support Center's since March of 2003 — excepting a brief journey to Los Angeles in 2008 to
direct the Education Division of the Center for Nonprofit Management there. In his role
here at the Support Center, Steve planned and managed hundreds of workshops, serving
thousands of nonprofit professionals each year. He dedicated his life to important nonprofit
causes, serving as Vice President at MZA Events/AIDS Walk from 1991 - 2003. In that role he
managed AIDS Walk Los Angeles and AIDS Walk New York, helping raise money and resources for
the cause in these cities.
One of his partners in the AIDS Walk efforts commented: "I worked with
Steve for five or six years as a volunteer for AIDS Walk. Steve is the type of leader you
like to work for — calm, focused, pragmatic, responsible, caring, able to effectively manage
a large number people and someone with a wicked sense of humor."
Steve was a key team member here at the Support Center and his passing
leaves a large hole in our hearts. His calm and steady presence will be missed by all of the
many friends and colleagues Steve touched throughout his life.
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